Frequently Asked Questions

Q: Are you legit?

A: Sure. We can make sure you can get the items. We are reponsible for your order until the items are delivered to you. Of course if any problem after you get the items you can write to us for help.

Q: Which kind of payment methods do you accept?

A: We can only accept payment with Credit Card or Western Union for now. we will offer you another 10% off discount as a reward when you pay with Western Union.

Q: How to make payment with western union?

A: Click How To Pay With Western Union? at the footer of our website to get your answer.

Q: How do you ship and where do you ship from?

A: We ship by DHL or EMS from Hongkong, China.

Q: How many days could I get my shoes?

A: By DHL, it's 3-7 buisiness days. By EMS, it's various from 2 weeks to one month according to the destination. Please remember that we need 1-2 days to process your order!

Q: What does "UA" stand for?

A: "UA" stands for "Unauthorized Authentic". UA shoes are very similar to retail Brand shoes but were never officially contracted by these companies to be made. UA shoes are usually made in the same factories, with the same materials, and the same workers that make the official retail pairs. They are different from replica sneakers because they are with much higher quality and many people cannot distinguish UA shoes from official products.

Q: What is the return policy?

A: If you are not satisfied with the items you got, Here are the Return reasons we accept: 1. Wrong item was sent to you; 2. The item has quality problem; If you want to return an item, it must be return within 3 days of receipt and in the same condition it was receive. You must contact us before return any item back. Any item return without pre-notice will be rejected. Return items, shipping and handling by the buyer.

Q: What should I do If my payment fails?

A: Usually the payment failure is due to the internet. You can try it again. If it fails again, please check your credit card information or your personal info is correct or not. Or you can pay with western union and you can get anohter 10% off your order.